Retix › Privacy Policy

Privacy Policy

This policy covers retix.io and the Retix game. It is written to be read, not to be survived. Retix is operated by retix, based in South Korea, and reachable at [email protected].

Last updated: 6 August 2026.

What Retix collects

An account is created with Google sign-in. From that, Retix receives your email address, your Google display name and your Google account identifier. Retix never sees or stores your Google password, and there is no Retix password to store, because password sign-in is not enabled.

You can also play as a guest without any account. A guest is a token stored in your own browser. It carries no email address and no name from anywhere else.

While you play, the game records what happened in each match: kills, deaths, assists, headshots, objective credit, time spent active, the mode and map, and the result. Those numbers become gold and XP. Your account also holds your display name, level, gold balance, unlocked weapons, upgrade levels, custom skins, friends, clan membership and party history.

Our servers keep ordinary technical logs, which include IP addresses, request times and error traces. They exist to keep the service running and to investigate abuse.

Analytics

Retix uses Google Analytics 4 to count visits and see which pages and modes people use. The measurement identifier is G-729FV36K28. Google Analytics sets cookies in your browser, typically named _ga and _ga_ followed by a code, and reports aggregate usage back to us.

We do not use Google Analytics to identify individuals, and we do not upload your Retix account identifier into it.

Advertising

Retix intends to show advertising supplied by Google AdSense. When that begins, Google and its partner vendors may use cookies and similar technologies to serve and measure ads, and in some regions to personalise them.

Google's own description of how it uses information from sites that use its services is published at policies.google.com/technologies/partner-sites. You can review and change your Google ad settings at adssettings.google.com, and opt out of personalised advertising from participating vendors at optout.aboutads.info and youronlinechoices.eu.

If you are in the European Economic Area, the United Kingdom or Switzerland, personalised advertising requires your consent, and you will be asked for it before any advertising cookie is set. You can withdraw that consent at any time.

What is stored in your browser

Retix keeps a small amount of data in your browser's local storage so the game remembers you between visits. None of it is sent anywhere except as described elsewhere in this policy.

• A guest or session token, so you are not signed out on every visit.
• Your chosen language, audio settings and gameplay settings.
• Your last mode, map, class and bot difficulty, so the home screen opens where you left it.
• Whether you have seen the controls help, and a short-lived note used to rejoin a match after a reload.

Clearing your browser storage removes all of it. For a guest account that also removes the account, permanently, because there is nothing on our side to reconnect it to.

What Retix does not collect

• Payment information of any kind. Retix has no purchase flow, so there is no card number, billing address or transaction history to hold.
• Precise location. We do not use GPS or any location API.
• Your microphone, camera, contacts, files or clipboard.
• Voice or text chat, because the game has neither.

Who it is shared with

Retix does not sell personal data and does not trade it.

• Google, for sign-in, analytics and advertising, as described above.
• Amazon Web Services, which hosts the servers, and Cloudflare, which sits in front of the site as a content delivery network and security proxy. Both process data only to run the service.
• Law enforcement or a regulator, where a valid legal request requires it.

Some of these providers operate outside South Korea, so running the service involves transferring data internationally. Where the law requires a safeguard for that transfer, we rely on the provider's standard contractual clauses.

How long it is kept

Account data is kept for as long as the account exists. When you ask us to delete an account we remove it and the progress attached to it, except where a record has to be kept longer to comply with a legal obligation or to enforce a suspension.

Technical logs are kept for a short operational period and then discarded. Analytics data follows the retention period configured in Google Analytics.

Your rights

Under the Personal Information Protection Act of Korea, and under the GDPR and UK GDPR if you are in Europe or the United Kingdom, you can ask for a copy of your data, ask for it to be corrected, ask for it to be deleted, object to certain processing, or withdraw a consent you gave.

Write to [email protected] from the address your account uses. We will not charge you for a request and we will not make you explain why you are asking. If you are unhappy with the outcome you can complain to the Personal Information Protection Commission in Korea, or to your national supervisory authority in Europe.

Children

Retix is not directed at children and is not intended for them. Under Korean law a child under the age of 14 needs a legal guardian's consent before their personal data is handled, and we do not knowingly collect data from a child under 14 without it. If you believe a child has created an account, write to [email protected] and we will remove it.

Security

Traffic to and from retix.io is encrypted in transit. Access to production data is limited to what running the service requires. No system is perfect, and we will tell affected users and the relevant authority if a breach ever requires it.

Changes

If this policy changes in a way that affects you, the date at the top changes and the new version is published here before it takes effect.

Contact

retix, South Korea. [email protected].